List of 10 frequently asked questions.

• Do I need to activate my new parent account if I already have an account with Canvas?

  No. However, we do recommend it. Your account will then be linked to your My RJ login email. If you make edits to your My RJ email address, it will automatically be updated in Canvas for a more seamless experience.

• I already have a Canvas account but forgot my login credentials. What do I do?

  1. Click the Parent/Guardian button above to be directed to the Canvas login screen.
  2. Select Forgot Password.
  3. On the following screen, enter your email address and click Request Password.
  4. Look for an email from Canvas with instructions to create a new password. 

  Then you'll be back in business!

• I have multiple students at Regis Jesuit. Can I view their courses and grades with the same login credentials?

  Yes! Parents and guardians with multiple students at Regis Jesuit will be able to toggle between each of their students to view courses and grades seamlessly on both the Canvas website and mobile app. Additional how-to instructions are available on the righthand side of this page as well as on the Technology Resources tile. 

• I share an email account with my spouse. Can we both use the same email address to access Canvas?

  Yes! However, the name on the account will be specific to only one parent/guardian.

• Does Canvas have a mobile app?

  Yes! Download the Canvas Mobile App for any Apple or Android device. Instructional guides for IOS and Android are available on the righthand side of this page as well as on the Technology Resources tile. 

• Is it possible to manage the notifications I receive from Canvas?

  Yes, all accounts are preset to follow default notification settings. However, each parent/guardian can set desired notification preferences by account or by individual class.
  
  Click here for detailed instructions and to view a helpful video tutorial.

• What do I do if I want to update my email address with the school?

  Submit a Helpdesk ticket providing your new email address as this will affect your access to My RJ, Canvas and your food service account with LunchTab.

• Do I access my student's progress grades and report cards in Canvas?

  No. Only daily assignments and assessments are recorded in Canvas. To view your student's six-week progress grades and official semester report cards, visit your student's Progress tab in My RJ.

• Are there additional resources to help me learn how to navigate Canvas?

  Yes! View the Canvas Parent Guide and how-to instructions on the righthand side of this page and by visiting the Technology Resources tile in My RJ. 

• I still need help. What do I do?

  Submit a Helpdesk ticket and someone will assist you.